Bell Boy

Salary/Compensation

In the Philippines, a bell boy’s entry level salary ranges from P8,000-P12,000 per month and may even go up to P15,000 per month for those highly-trained and experienced. Overseas, such as in the U.S. and Canada, the monthly average salary for a bell boy in a hotel is $1,600 (tips not included), while for cruise ships, they earn as much as $2,000 (tips not included) per month.

Basic Educational Requirement

To be a bell boy, one must be at least a high school graduate or college level and have undergone training on Customer Relations, Hotel Management or any related training accredited by TESDA. However, if an applicant intends to work abroad, a college degree in Hotel and Restaurant would be a requirement because most employers especially the 5 star hotels would prefer degree holders.

Cost of Education *

High school education would normally range from P25,000—P40,000 per year in private schools and institutions and about P3,000—5,000 in public institutions. For those who want to work abroad and for career advancement in the hotel and restaurant industry, a four-year course in B.S. in Hotel Restaurant and Management (BSHRM) normally costs around P35,000 to P45,000 per semester in private schools and universities. However, in public educational institutions that offer the same discipline, tuition fee would cost about 20%-40% less.

Employment Opportunities

Bellboys and other Hotel personnel are in demand abroad because of the increase of Hotels and Cruise companies. They hire less than 50 bellboys each year and they also offer high compensation package (bonus, benefits and tips). Bigger opportunity awaits those who have experience because most big cruise ships preferred experienced bell boys. However, entry level applicants are very much welcome to apply. A bell boy may also work in the following industries: Real Estate, Renting and Business Activities and, Health and Social Work.

Prospects for Career Advancement

Hard working bellboys can be promoted as Bell Captain or Training Supervisors.

Nature of Work

A Bell Boy is responsible in assisting customers in hotel or cruise ships. His tasks includes helping the customers carry their luggage and bring them to their respective hotel suits.

Tasks

  • Assists customers with their bags and luggage;
  • Greets customers courteously and provides them high quality service;
  • Escorts guests to their respective hotel rooms;
  • Parks and retrieves guests’ vehicles;
  • Assists the customers with their needs; and
  • Explains to the customers the hotel’s rules, shows them how to use hotel facilities, room features such as TV, radio, and bath tubs.

Skills and Competencies

  • Wide knowledge and expertise in customer service;
  • Must have average skills in using the English language;
  • Knowledgeable in hotel managements;
  • Must know how to assist foreign guests; and
  • Skills in speaking foreign languages is a plus.

Physical Attributes and Characteristics

  • Must be courteous at all times;
  • Can communicate well both orally and in writing;
  • Must be physically-fit;
  • Must be neat and presentable at all times;
  • Ability to work on different work shifts; and
  • Always ready to serve.

* Based on 2011 rates.